The following browser, device and online learning recommendations, as well as settings, will improve your experience using our training. To ensure access to any activities and materials that come with your course(s) familiarise yourself with the guidance below.
Note: we have used Moodle to create our site.
Browser Versions (for example Chrome)
It is recommended that you or your organisation use the latest version of:
Chrome
Firefox
Microsoft Edge
Browser Settings (and steps before you begin)
The following browser settings should be selected:
Enable pop-ups
Pop-ups are used within our online training modules, to provide you with materials that can be opened and downloaded as part of a holistic learning process. Many browsers, devices and some organisations have pop-ups blocked by default.
To enable pop-ups to create the best learning experience for you, the steps are as follows:
Chrome
1. Select menu in the top right
2. Select settings
3. Select advanced
4. Select content settings
5. Select pop-ups and redirects
6. Select allowed
7. Top-tip you can add learning.scotland.shelter.org.uk as a site that is permitted to use pop-ups, without enabling for all websites.
Firefox
1. Select the Firefox menu button
2. Select options
3. Select content
4. Select allow pop-up windows or select Exceptions
5. Add learning.scotland.shelter.org.uk to the exceptions list
6. Select close
Microsoft Edge
1. Select the tools button
2. Select internet options
3. Select privacy
4. Select settings within the pop-up blocker area
5. Add learning.scotland.shelter.org.uk to the exceptions list
6. Select close
Opening up your training
You may find the following settings will already be set to enabled by default, but double checking that they are can be a worthwhile exercise.
1. Enable Cookies
2. Enable JavaScript
Top-tip if something is not displaying correctly, a screen is blank or frozen, take the following steps.
3. Clear browser history and cache.
Troubleshooting 101
1. Check that you are using one of our recommended browsers (we often recommend Chrome: https://www.google.com/chrome/).
2. Clear your browsing history and cache. Doing so starts you off with a stable learning environment.
3. Still having problems? Contact us at the following:
trainingscotland@shelter.org.uk
0344 515 2477